Tower Climber/Field Service Technician

Job Summary:

The Splicing Technician specializes in installing and terminating fiber optic cables to expand telecommunications networks into new areas or to replace existing lines. They also troubleshoot and perform maintenance to resolve signal problems.

Job Type:

Full-time: Monday - Friday / 8 - 10 Hour Days
Weekend On-Call Rotations
Special Projects & Emergency Calls
Weekly Pay / Medical, Dental, Vision & Life Insurance
Paid Time Off After 90 Days

Job Duties:

• Perform cable installation, construction, maintenance and repair works, including but not limited to broadband wireless installations, fiber-optic (FTTH) installations, and customer computer configuration
• Locate and repair cable faults to maintain existing cable network without causing signal failure interruptions
• Validate and test end-to-end service provisioning for the cable network
• Confirm accurate cable terminations on cross connect, patch panels, hubs and routers
• Review information for cable installation feasibility
• Understand construction prints and splice schematics
• Climb ladders and roofs
• Work with power tools and equipment
• Drive to customer locations
• Communicating with customers on the phone and in person to provide broadband installation services
• Complete project work including, off-site special event installations, etc.
• Ensure thorough understanding and strict adherence to NCWCOM’s Safety Policies and Practices
• Perform daily job-site safety inspections on equipment prior to operation
• Maintain proper use of company vehicles, equipment, credit cards and other assigned assets
• Attend training and participate in certification programs as necessary
• Safely operate a bucket truck

Education and Skills Required:

• On-the-job training offered; willingness to learn our systems and continuous improvement opportunities
• Strong attention to detail and a passion for accuracy
• Self-motivated and able to work alone
• Manage pole climbing, working at heights, handling ladders, and pushing, pulling and bending equipment
• Basic computer, mechanical and technical skills
• Patience and a customer-service driven attitude towards customer needs and expectations
• Good communication skills
• High School diploma or General Education Degree (GED)
• Valid Ohio Driver’s License
• On-call availability evenings and weekends (pre-scheduled projects or emergencies)
• Must be able to take and pass training on the company bucket truck
• Possess knowledge in all types of splicing activity, cable and safety test equipment and use of all types of cable construction equipment
• Great installation skills
• Formal education in networking or electrical engineering
• Related trade school education

Physical Requirements:

• Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas
• Must be able to work in different temperatures and changing weather conditions
• Must be able to traverse and inspect all areas of job site in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching
• May be required to work long and unpredictable hours during an outage situation
• Must be able to pass pre-employment screening that includes background, fit for duty examination, and drug test (preliminary and random)
• Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat, climb ladders and lift 50 lbs. (includes body weight, equipment, tools, and boxes)
• Must be able to pull his/her body weight plus equipment weight up a ladder repeatedly for long periods